Client Service Agreement

1. Services

The services, appointment date/time, location, and Total Service Price for your booking are shown in your order confirmation.

2. Non-Refundable Deposit

To reserve your appointment, a non-refundable deposit is charged at the time of booking, based on service category:

• Standard Services (single hair or makeup service under $250 and under 2 hours): 20% of the Total Service Price.
• High-Dollar & Bridal/Event Services ($250 or more, 2 hours or more, or any bridal/special-event booking): 50% of the Total Service Price.

THE DEPOSIT IS NON-REFUNDABLE. It will not be refunded for any reason, including cancellation, rescheduling, or failure to appear, except where required by law. It is applied toward your Total Service Price, not an additional fee.

3. Remaining Balance

The remaining balance, plus any applicable taxes or add-ons, is due in full on the day of your appointment before services begin. Company may decline to begin or complete services if the balance is unpaid.

4. Cancellations & Rescheduling

You may reschedule once at no charge with at least 48 hours' written notice; your deposit transfers to the new date. Cancellations or reschedule requests made less than 48 hours before the appointment forfeit the deposit. All changes must be submitted in writing (email, text, or through this website).

5. Late Arrival & No-Shows

Arriving more than 15 minutes late may result in a shortened service (charged in full) or the appointment being treated as a no-show, at Company's discretion. No-shows forfeit the deposit, and a new deposit is required to book again.

6. Company Cancellations

If Company must cancel, you may choose to reschedule at no charge (deposit applied to the new date) or receive a full refund of the deposit.

7. Health, Allergies & Patch Testing

You are responsible for disclosing any allergies, sensitivities, or medical conditions before your appointment and for requesting a patch test if desired. Company is not responsible for reactions arising from undisclosed conditions.

8. Right to Refuse Service

Company may refuse or discontinue service, without refund of the deposit, to any client who is abusive, impaired, or presents a health/safety risk.

9. Photo & Video Release

Company may photograph or record the results of your service for its portfolio, marketing, and social media, unless you opt out by notifying Company in writing before your appointment.

10. Limitation of Liability

Company's total liability for any claim related to services shall not exceed the Total Service Price paid, and Company is not liable for indirect or consequential damages, except as cannot be limited by law.

11. Governing Law

This Agreement is governed by the laws of the State of Louisiana. Disputes will be resolved in the courts of the parish where Company operates.